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Bot-within-bot connections similar to this are important in getting real conversational commerce functionality to chatbots.
- It creates the knowledge better human-like. An important part of conversational business is that associates must capable of question beyond the world of the one make use of which is available from the brand. By launching a concierge robot in to the blend, Kik was paving the way in which additional “conversational” skills which may vastly improve user experience.
- They brings framework for the consumer experience. Makes and consumers is likely to enjoy the inclusion of the concierge bot’s tips, including additional framework to a product or service or tool.